NTT Com has been recognized as 2017 Frost & Sullivan Asia Pacific UC-as-a-Service Total Solution Provider of the Year, and 2017 Frost & Sullivan Asia Pacific Telco Data Center Service Provider of the Year awards, and Arkadin has been recognized as 2017 Frost & Sullivan Asia Pacific Collaboration Service Provider of the Year, the 5th consecutive time that Arkadin has been named in this category. The results were announced at the 2017 Frost & Sullivan Asia Pacific ICT Awards in Singapore on July 6.
Regarding Arkadin's award, Zi Ning Chong, Research Analyst ICT Practice - Asia Pacific at Frost & Sullivan said "In a highly competitive and commercialized market, Arkadin maintained its customer-oriented strategy and continued a profitable revenue growth in 2016. To strengthen the interoperability between collaboration technologies, the company further elevated the strategic partnerships with Microsoft and Cisco, notably with the launch of Arkadin Total Connect, providing a fully integrated UC ecosystem with voice-enabled Office 365, Cisco CCA-SP and Cisco Spark solutions." She added that "To stand out in the crowd of collaboration service providers, Arkadin's diversified UC service portfolio and direct-touch Go-to-Market (GTM) strategy helped the company to further improve its customer retention rate and win new customers across the region. Also, we expect the latest digital meeting space, Arkadin Vision, which is being launched in APAC this year, will offer an impetus for the growth of streamlined collaboration in near future."
According to Shuishan Lu, Industry Analyst, Digital Transformation, Asia Pacific at Frost & Sullivan, "By leveraging on strategic partnerships with leading Unified Communications technology vendors, NTT Communications is able to offer a diversified and comprehensive UCaaS portfolio with the flexibility of implementing tangible services. This has created additional business value for the company as it was able to provide a one-stop customer portal for multiple services' management, as well as enriching solution extensibility and interoperability with third party integration." With regard to Asia Pacific Telco Data Center Service Provider of the Year, YuXuan NG, Industry Analyst, Digital Transformation, Asia Pacific at Frost & Sullivan, said "NTT Communications distinguishes itself from other market participants through its ability to offer comprehensive value-added Services, alongside colocation and managed hosting services. By bringing value-added services to its data center customers, NTT Communications has attained significant success in terms of revenue realization per square meter and year-on-year growth."